Privacy Policy

Last updated: September 4, 2026

Wenzhou YIMU Craft Products Co., Ltd. (“YIMU,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://yimu-packaging.com/, submit an inquiry, request a quotation or sample, communicate with us, or otherwise interact with our products and services.

1. Who We Are

YIMU is a manufacturer of custom notebooks, journals, sticky notes, and other paper products, providing OEM and ODM services to brands, retailers, importers, wholesalers, and promotional-product buyers.

For the purposes of applicable data protection laws, the organization responsible for your personal information is:

Wenzhou YIMU Craft Products Co., Ltd.
Registered address: Room 203, Building 28, Rainbow Smart Park Longgang City, Wenzhou, Zhejiang Province,China
Website: https://yimu-packaging.com/

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Information You Provide to Us

• Contact and business information: your name, business email address, telephone or messaging-app number, company name, job title, country or region, and business address.
• Project and inquiry information: product type, specifications, dimensions, materials, printing and finishing requirements, estimated quantity, target price or budget, requested delivery date, destination country, and other information included in your inquiry.
• Files and creative materials: artwork, logos, reference images, packaging designs, product specifications, and other documents you choose to upload or send to us.
• Transaction and order information: quotation details, sample and order records, billing and shipping information, payment status, delivery details, and related correspondence.
• Communications: messages, email correspondence, feedback, and records of our discussions with you.

Please do not send us sensitive personal information or personal information about other people unless it is necessary and you are authorized to do so.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect limited technical and usage information, such as:

• IP address;
• browser type and version;
• device type and operating system;
• referring website or page;
• pages viewed and actions taken;
• date, time, and approximate location derived from your IP address; and
• cookie identifiers and server-log information.

Information From Other Sources

We may receive business contact information from your employer or colleagues, referrals, trade shows, business partners, logistics providers, or publicly available business sources. Where required by law, we will provide appropriate notice when we obtain personal information from another source.

3. How and Why We Use Personal Information

We may use personal information to:

• respond to inquiries and communicate with you;
• assess project requirements and prepare quotations;
• develop samples and provide OEM or ODM recommendations;
• process and manage orders, payments, production, quality control, shipping, and after-sales support;
• maintain business and customer records;
• operate, secure, troubleshoot, and improve our website and services;
• measure website traffic, campaign performance, and conversions;
• personalize, deliver, and measure advertising, including remarketing, where you have consented or where otherwise permitted by law;
• prevent fraud, abuse, security incidents, and unlawful activity;
• comply with legal, tax, accounting, customs, export, and regulatory obligations;
• establish, exercise, or defend legal claims; and
• send product updates or marketing communications where permitted by law. You may unsubscribe at any time.

Where applicable law requires us to identify a legal basis, we rely on one or more of the following:

• Steps before entering into a contract or performance of a contract: to respond to a quotation or sample request and fulfill an order.
• Legitimate interests: to operate and protect our business, serve customers, improve our services, and communicate with relevant business contacts, provided those interests are not overridden by your rights.
• Legal obligations: to comply with applicable laws and lawful requests.
• Consent: where you have given consent, including for certain marketing activities or non-essential cookies. You may withdraw consent at any time without affecting processing that occurred before withdrawal.

4. Cookies and Similar Technologies

Our website uses cookies, pixels, tags, and similar technologies to operate correctly, remember preferences, understand website performance, measure advertising, and improve the user experience.

Some cookies are necessary for website security and functionality. Where required by law, analytics, advertising, or other non-essential technologies will not be activated unless you give consent through our cookie banner or settings tool. You can change your preferences at any time through the Cookie Settings link available on our website. Withdrawing consent does not affect processing that occurred before withdrawal. You may also control cookies through your browser, although disabling necessary cookies may affect website functionality.

Google Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics may collect information such as your IP address, device and browser information, approximate location, referring page, pages viewed, session duration, and interactions with website features. We use this information to generate reports, improve our website, and assess marketing performance.

Where enabled and permitted, Google Analytics data may be linked with Google Ads to measure conversions, build audiences, and support advertising personalization or remarketing. Google may use cookies or similar identifiers and may combine information from our website with information from other sites or services in accordance with its own policies and your Google settings.

Google Ads

We use Google Ads conversion tracking and may use remarketing features to understand whether an advertisement led to a website visit, inquiry, or other conversion, to measure campaign performance, and to show more relevant advertising. Google Ads may process cookie or device identifiers, IP address, browser and device information, referring URLs, page visits, advertisement interactions, and conversion events.

Meta Pixel

We use the Meta Pixel, a service provided by Meta Platforms, to measure the effectiveness of advertisements shown on Facebook, Instagram, and other Meta services; understand actions taken on our website after an advertisement is viewed or clicked; build advertising audiences; and, where permitted, deliver or optimize personalized and remarketing advertisements.

The Meta Pixel may collect or receive information such as your IP address, browser and device information, cookie identifiers, referring URL, pages visited, buttons clicked, and conversion events. Meta may connect this information with your Meta account and use it in accordance with its own privacy policy and advertising settings.

We do not intentionally include the contents of inquiry forms, uploaded artwork, or project documents in website analytics or advertising-tag events.

Your Analytics and Advertising Choices

You can accept, reject, or customize non-essential analytics and advertising technologies through our cookie banner and Cookie Settings tool. Depending on your location, you may also use the following provider controls:

• Google My Ad Center to manage personalized advertising;
• the Google Analytics Opt-out Browser Add-on to limit Google Analytics collection; and
• Meta Ad Preferences to manage how Meta uses information for advertising.

You can learn more from Google’s Privacy Policy, Google’s explanation of how it uses information from sites that use its services, and Meta’s Privacy Policy.

Our cookie banner or separate Cookie Policy will identify the cookies and similar technologies currently in use, their purposes, providers, and retention periods. Provider controls may not replace the need to make a choice through our own Cookie Settings tool.

5. How We Share Personal Information

We may disclose personal information only as reasonably necessary to:

• website hosting, email, cloud-storage, customer-support, cybersecurity, and IT service providers;
• analytics and advertising providers, including Google and Meta, where you consent or where disclosure is otherwise permitted by law;
• payment processors, banks, freight forwarders, carriers, customs agents, warehouses, and other parties involved in fulfilling a transaction;
• professional advisers, including lawyers, accountants, auditors, insurers, and consultants;
• affiliated companies, contractors, and production partners supporting your project, subject to appropriate confidentiality and data-protection requirements;
• public authorities, courts, regulators, or law-enforcement agencies where disclosure is required or permitted by law; and
• a buyer, investor, or successor in connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business, subject to appropriate safeguards.

We do not sell personal information for money. However, our disclosure of cookie identifiers, device information, and internet or electronic-network activity to Google and Meta for personalized advertising or remarketing may be considered a “sale,” “sharing,” or “targeted advertising” under some U.S. state privacy laws, even though no money is exchanged. Where applicable, you may opt out through our Cookie Settings or Do Not Sell or Share My Personal Information link.

6. International Data Transfers

YIMU is based in China. If you contact us from another country or region, your personal information may be transferred to, stored in, and processed in China, the United States, and other countries where our service providers, including Google and Meta, operate. Data protection laws in those locations may differ from those in your home country.

Where required by applicable law, we use appropriate safeguards for international transfers, which may include contractual protections approved by relevant authorities, transfer risk assessments, consent where legally required, and other lawful transfer mechanisms.

7. How Long We Keep Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including to meet legal, accounting, tax, customs, warranty, dispute-resolution, and recordkeeping requirements.

As a general guide:

• inquiries that do not result in an order are normally retained for up to 24 months after the last meaningful communication;
• customer, quotation, sample, order, shipping, and transaction records are normally retained for up to 7 years after the end of the business relationship or transaction; and
• technical logs and security records are retained for a shorter period unless needed to investigate an incident or comply with law; and
• analytics and advertising information is retained according to the settings we select and the retention periods described in our cookie banner, Cookie Policy, and the relevant provider’s policies.

We may retain information longer where required by law, where a dispute or legal claim is reasonably anticipated, or with your consent. When personal information is no longer needed, we will delete, anonymize, or securely dispose of it.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, confidentiality obligations, security monitoring, backups, and appropriate protections for service-provider relationships.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security. If you believe information you provided to us has been compromised, please contact us promptly.

9. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• request access to or a copy of your personal information;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request portability of certain information;
• opt out of direct marketing;
• request information about how your personal information has been used or disclosed; and
• lodge a complaint with a competent data protection authority.

To exercise a privacy right, email [PRIVACY EMAIL ADDRESS] with the subject line “Privacy Request.” Please describe your request and the country or region where you live. We may need to verify your identity and authority before completing the request. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising a privacy right.

Some rights are subject to exceptions. For example, we may retain certain information where required for legal compliance, contract performance, fraud prevention, security, or the establishment, exercise, or defense of legal claims.

Additional Information for the EEA and United Kingdom

If you are located in the European Economic Area or the United Kingdom, you may complain to the data protection authority in the country where you live or work, or where you believe an infringement occurred. Where applicable law requires YIMU to appoint an EEA or UK representative, the representative’s details will be published in this section.

Additional Information for California Residents

If the California Consumer Privacy Act, as amended, applies to YIMU’s processing of your personal information, you may have the right to know, access, correct, or delete certain personal information, and to receive information about the categories of information collected, the sources, business purposes, and categories of recipients. You may also have the right to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.

For analytics, personalized advertising, and remarketing, we may disclose identifiers and internet or electronic-network activity information to advertising and analytics partners such as Google and Meta. This disclosure may be considered “sharing” under California law. We do not knowingly sell or share the personal information of consumers under 16.

You may opt out through our Do Not Sell or Share My Personal Information link or Cookie Settings tool. Where required by applicable law, we also treat a supported Global Privacy Control (GPC) signal as a valid request to opt out for the browser or device sending the signal. We do not discriminate against you for exercising these rights.

10. Marketing Communications

Where permitted by law, we may use your business contact information to send relevant product, manufacturing, or company updates. You can opt out at any time by clicking the unsubscribe link in an email or contacting us at PrivacyPolicy@yimu-packaging.com. We may still send non-promotional communications relating to an inquiry, quotation, sample, order, or ongoing business relationship.

11. Children’s Privacy

Our website and services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for their content, security, or privacy practices. We encourage you to review their privacy notices before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, or legal obligations. We will post the updated version on this page and revise the “Last updated” date. Where required by law, we will provide additional notice or request consent before a material change takes effect.

14. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or our handling of personal information, please contact:

Wenzhou YIMU Craft Products Co., Ltd.
Address: Room 203, Building 28, Rainbow Smart Park Longgang City, Wenzhou, Zhejiang Province,China
Email: Susan@yimu-packaging.com
Website: https://yimu-packaging.com/